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shipbuilder
(@shipbuilder)
Estimable Member

Just got the advice that they will soon be stopping support for Windows 7.    So it almost looks like I will have to get another computer just for the internet, my two laptops will have to remain Windows 7 as certain programms will not work in 10! (My wife has Windows 10).    Microsoft can be very annoying with this continual updating and supposed "improving!"     But there don't seem to be any alternatives!  

Bob

 

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Posted : November 27, 2019 6:58 pm
ionicus
(@ionicus)
Noble Member

I agree Bob, so frustrating. I was getting along quite nicely as I had mastered XP when they changed to Windows 7 and I had to learn new ways. Having done so I wasn't expecting Windows 10 which apparently was not compatible with my desktop and I had to purchase a new laptop, with Windows 10 preloaded. I then discovered that if I wanted to use Office 365 I had to pay extra. Money grabbing or what?

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Posted : November 28, 2019 10:52 am
shipbuilder
(@shipbuilder)
Estimable Member

Yes, it is not that I object to learning a new system.    When my wife got a new laptop with Windows 10 in it, we soon sorted it out.    But what I do object to is having to pay for a new system that I wouldn't even need if they continued supporting Windows 7.     I have never used Office 365 and have no trouble at all with the free Apache Open Office.       It will probably not be all that long before they are bringing out Windows 11! 🙄 

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Posted : November 28, 2019 1:47 pm
shipbuilder
(@shipbuilder)
Estimable Member

I have just got a new (2nd hand) computer with Windows 10 in it, in preparation for the demise of Windows 7.     Can't say that I am very impressed with it, although I may get used to it eventually.   I managed to get Apache Open Office and even Word 2000 into it OK.   But when it came to Adobe Photoshop, it got so far and said "Uninstall Shield is preventing installation, turn it off and try again!"     So - what on earth is the "Uninstall shield?" what is it for, and how can I turn it off and on again?    I have searched all over Google, and found plenty of similar complaints, but no solutions!    Has anyone here got any idea?

Bob

 

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Posted : December 4, 2019 2:47 pm
Gothicman
(@gothicman)
Trusted Member

@shipbuilder

Adobe say that Photoshop Elements 14, Premiere Elements 14, and later versions are compatible with Windows 10.

When updating to W10 from W7 my Adobe Photoshop Programme just followed into the new OS (as did all other programmes, but not all widgets) with no problems.

With a new computer with W10 already installed, adding old programmes seems to be problematical. Is your version of AP compatible with W10?

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Posted : December 4, 2019 3:02 pm
shipbuilder
(@shipbuilder)
Estimable Member

@gothicman

Apparently not, as it is being blocked by the Uninstall Shield (whatever that may be!.     I did get Word 2000 to install in it, and that is a lot older.   My Photoshop is Photoshop Elements 2.0      I can't even find how much it costs to purchase a later Photoshop, or even where to get one - they are all so vague about it.      It looks like I will have to keep my old PC just for photo editing.    

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Posted : December 4, 2019 3:56 pm
Gothicman
(@gothicman)
Trusted Member

@shipbuilder

https://support.microsoft.com/en-ph/help/15078/windows-10-make-older-apps-or-programs-compatible

Have tried changing the compatibility mode as instructed by MS?

 

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Posted : December 4, 2019 4:41 pm
shipbuilder
(@shipbuilder)
Estimable Member

I can't check it for compatibility because it isn't installed, and that is the problem.    This is a new (2nd hand computer) that had nothing in it when I got it.   I have been able to install most of my other programmes in it, but not the Photoship.     The instruction that it is being blocked by the Uninstall Shield is no help whatsoever, because I don't know what, or where, the Uninstall shield is!      Lots of others are having the same problem on Google Search, and there are plenty of clear and concise answers that are totally beyond me to implement! 😆    I am generally pretty good with computers, but this thing has got me beat -

Bob

 

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Posted : December 4, 2019 5:00 pm
Gothicman
(@gothicman)
Trusted Member

@shipbuilder

It seems it depends too on which verion of W10 you have on that laptop. Try using the Add Feature wizard in Control Panel and it may unlock the Pro edition. Takes about 5 to 7 minutes apparently, although I haven't tried this suggestion myself. You may have to upgrade to a more recent AP, the more years between an OS and a programme, the more they cease to be compatible. 

 

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Posted : December 4, 2019 9:02 pm
Gothicman
(@gothicman)
Trusted Member

Or: When you get the error message 'uninstall shield' when trying to install AP. you can go in 'Uppdating and Security' then 'Error Search' or 'Trouble Shooting' (my W10 is in Swedish so not sure what Window translation for 'Felsök'), then 'Trouble shoot for programme compatibilty' then 'Run Trouble Shoot'. This may work.

This post was modified 1 week ago 2 times by Gothicman
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Posted : December 4, 2019 9:30 pm
shipbuilder
(@shipbuilder)
Estimable Member

@gothicman

It isn't a laptop, it is an Acer Veriton refurbished PC that originally had Windows 7 in it, but was updated by the refurbisher to Windows 10.   I am reluctant to mess about with it too much as I would probably get all the settings wrong.    I think I will just accept the fact that the Photoshop is out of date with this PC, and do all my photo processing on either my laptop, or the old computer that I will just set up in another location, never to be connected to the internet.     May even purchase new Photoshop software if I can find out where to get it!   Thanks for trying to help

Bob

 

 

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Posted : December 5, 2019 7:52 am
Gothicman
(@gothicman)
Trusted Member

@shipbuilder

I'm all Mac now, have W10 on a separate SSD in a Mac Pro PC with OS Mojave coupled via Bootcamp. This coupling stopped working after updating to W10, and meant going from one to the other was a long drawn-out procedure. But, just when I was investigating your problem, a new update appeared in the Airport Update Tool, which resolved this problem for me, taking the Bootcamp coupling back to normal. Many Mac users will be really pleased with this! Yippee!

Be fair Bob, AP 2.0 is a bit ancient 😟, and as you appear to need and use this programme a lot in your dedicated book production with beautiful pictures on a specialist niche subject, (which I must say I admire you for, having once being an avid collector of specialist publications on trains, radio and wireless building, Sinclair's transmitter and receiver wiring diagrams for home constructors, etc.,) it would surely pay you to invest in an update.

All versions of AP are sold here at computer stores, must be the same in the UK, and you can purchase them online too, at Adobe? 😟 

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Posted : December 5, 2019 8:31 am
shipbuilder
(@shipbuilder)
Estimable Member

@gothicman

Yes, I agree, I will probably get new software.    It is just annoying that they are phasing out a system (Windows 7) that is working perfectly for me.    I wonder how long it will be before Windows 10 goes?    Although I live in a city (Preston, Lancashire), there are no good computer stores close by.   The small ones never seem to stock software and just come out with "We can get it for you."     Looks like I will just have to go to a buisness park, a few miles out to get one.

Bob

 

This post was modified 1 week ago 2 times by shipbuilder
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Posted : December 5, 2019 8:58 am
stevef
(@stevef)
Noble Member

UnInstalShield is software from Iolo technologies. See if it's in your Add/Remove programmes (or under CCleaner's 'Tools' if you have it). It will also show up in your Programme Files in My Computer or whatever W10 calls it.

It can be temporarily disabled by the Task Manager  Ctrl-Alt-Delete under the Processes tab. Look for SysShield.exe

 

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Posted : December 5, 2019 9:19 am
ionicus
(@ionicus)
Noble Member

@gothicman

Felsök') = Debug

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Posted : December 5, 2019 9:44 am
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